Business Mgmt and Organisation Behaviour: MCQ -2Business Mgmt and Organisation Behaviour: MCQ -2

Question 1 A common definition of Organisational Behaviour is that it is the study of:

A- Patterns of organisational structure

B- Group behaviour

C- Individual behaviour

D- All of the above


Question 2.

Which of the following is not part of the basic framework for analysing Organisational Behaviour issues?

a-The process of management

B-Organisational context

C-Gender and ethnic differences

 D-Behaviour of people

Question 3.

The four main dimensions which influence behaviour in work organisations are:

A-Individual, organisation, group, gender

B-Individual, group, organisation, environment

C-Group, environment, organisation, gender

D-Environment, group, individual, gender

Question 4.

The main contribution of psychology to Organisational Behaviour is the study of:

A-Personality, attitudes, perceptions and motives

B-Social structures and relationships

C Social beliefs, customs and values

D-Philosophy and ethics of human activity

Question 5.

According to Morgan metaphors can be used to view an organization. These metaphors _____________

A-Provide a broader view of the dynamics or organisational behaviour

B- All of the above

C-Define work as a central life issue

D-Are instruments of domination

Question 6.

Which of the following is not an influence on behaviour in work organisations?

A-The environment

B-The individual

C-The group

D-The building

Question 7.

The psychological contract is:

A-The match between individual and organisational expectations

B- The changing relationship between staff and manager

C-The basis for performance management

D-A set of moral and ethical codes for employee behaviour

Question 8.

The “Peter Principle” states that, in a hierarchy every employee:

A-Tends to rise to their natural level of competence

B-Tends to rise to their natural level of incompetence

C-Tends to challenge the views of their senior managers

D-Tends to seek promotion

Question 9.

Which of the following is a major feature of “Parkinson’s Law”?

A-Officials make work for each other

B-The contingency theory

C-Work expands so as to fill the time available for its completion

D-A continual process of balancing

Question 10.

Cloke and Goldsmith refer to the age of traditional management coming to an end. This is seen in the

 A-Decline of hierarchical, bureaucratic, autocratic management

B-Increase in hierarchical, bureaucratic, autocratic management styles

C-Increasingly international or global business environment

D-None of the above


Question 11.

Which of the following factors are cited as potential explanatory factors underlying the trend towards globalisation?

A-International business activities such as franchising

B-International competitive pressure

C-The spread of business processes across nations and regions

 D-All of the above

Question 12.

Which of the following is not an advantage of cross-cultural awareness?

A-Increased self awareness

B-Lessening ignorance, prejudice and hatred


D-Sensitivity to difference

Question 13.

Which of the following factors is an example of a factor affecting national culture referred to by Brooks?





Question 14.

Which of the following is not one of the series of “languages” conceptualised by Hall?

A-Language of group

B-Languages of things

C-Language of agreements

D-Language of friendships

Question 15.

What is the premise relating to organisational behaviour put forward by Wood as part of the Financial Times Mastering Management series?

A-Organisational behaviour can be regarded as the key to the whole area of management.

B-There is a need for a cross cultural approach to the study of organisational behaviour.

C-There is a dramatic change taking place in the philosophy underlying organisational behaviour.

D-None of the above.

Question 16

The study of management theory is important for which of the following reasons:

A-It is scientific

B-Management theories are interpretive and evolve with organisational changes

C-It helps decision making

D-All of the above


Question . 17  Which approach to the study of organisational behaviour emphasises the formal structure, hierarchy of management, the technical requirements and the assumption of rational behaviour?

A-The systems approach

B-The contingency theory

C-The human relations approach

D-The classical approach


 Question 18. Which of the following are sub-groupings of the classical approach?


A-Individual and bureaucracy

B-Scientific management and bureaucracy

C-Scientific management and gender management

D-Environment and individual


Question 19. Which of the following is not a feature of a bureaucracy?


B-Hierarchy of authority




Question 20 Which of the following is an example of the Hawthorne experiments?


A-The relay assembly test room

B-The bank wiring observation room

C-The interview  programme

D-The illumination experiments

E. All of the above



Question  21 The systems approach __________________?

A-Encourages managers to view the organisation both as a whole and as part of a larger environment

B-Emphasises the psychological and social aspects

C-Emphasises the technical requirements of the organisation and its needs

D-All of the above

Question 22 Which of the following is not a principle of action theory?


A-Individual members will each have their own goals and interpretation of their work situation

B-Actions can lead to changes in meanings

C-Sociology is concerned not just with behaviour but with meaningful action

D-None of the above


Question 23 Which of the following is an advantage of dividing the writers on organisational management into various approaches?

A-The use of the term “schools” provides a clear distinction between each division

B-The various approaches are completely unrelated

C-It enables the manager to take from the different approaches those ideas which best suit the requirements of the job         

Question 24. What is the major criticism of the attempt to define generalised models of management theory?

A-The categorisation of writers is arbitrary

B-They provide universalistic principles of behaviour.

C-The structure of management is dependent on situational variables

D-The assumption of national culture

Question 25 What does Crainer suggest happens when one idea after another fails to translate into sustainable practice?

A-Ideas become as important to management decisions as is instinct

B-There is a growing disillusionment with the pedlars of managerial wisdom

C-Corporate managers continue to trust theory


1 d
2 c
3 b
4 a
5 a
6 d
7 a
8 b
9 c
10 a
11 d
12 c
13 d
14 a
15 a
16 b
17 d
18 b
19 a
20 e
21 a
22 a
23 c
24 d
25 b

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