- Which one of the following types of strike is without the consent of official of union ?
(1) Jurisdictional strike (2) Wild cat strike
(3) Sympathy strike (4) Slow down strike
- Which one of the following describes the metamorphosis stage of employee socialisation ?
(1) Employee joins organisation with his values, attitudes and expectations.
(2) Employee studies the organisation culture.
(3) Employee evaluates the dichotomy between expectations and reality.
(4) Employee becomes comfortable with organisation and internalises its norms.
- When employees work longer days in exchange for longer weekends or other days off, it is
(1) Flexy time (2) Job sharing
(3) Compressed work week (4) Extended timing
- ‘Employee relations’ include which of the following ?
(a) Organisation’s efforts to manage relationships between employer and employees.
(b) The programs to prevent and resolve problems arising from work situations.
(c) Relations between management and trade unions.
(d) Organisation’s structure of managing rapport between boss and staff.
(1) (a) and (c) (2) (a), (b) and (d) (3) (b) and (c) (4) (c) only
- In which of the following, the payment of bonus is linked to performance of specific employees
or group of employees ?
(a) Profit sharing (b) Gain sharing plans
(c) Social system plans
(1) (a) only (2) (b) only
(3) Both (a) and (b) (4) (a), (b) and (c)
- Which one of the following is a contract made through collusion between management and
labour representatives and contains terms beneficial to management and unfavourable to
union workers ?
(1) Unilateral contract (2) Aleatory contract
(3) Sweetheart contract (4) Invalid contract
An aleatory contract is a contract where an uncertain event determines the parties’ rights and obligations. For example, gambling, wagering, or betting typically use aleatory contracts. Additionally, another very common type of aleatory contract is an insurance policy
- When an employee is willing to go above and beyond what is typically expected in his or her
role, it is known as :
(1) Employee Empowerment (2) Employee Engagement
(3) Employee Enhancement (4) Employee Encouragement
- The following statements relate to Badli workman. Indicate the correct code.
Statement (I) : A ‘Badli Workman’ is employed in an industrial establishment in place of another workman whose name is borne on muster rolls of the establishment.
Statement (II) : A ‘Badli workman’ ceases to be regarded as such if he has completed three month’s service in the establishment.
(1) Statement (I) is right, (II) is wrong.
(2) Statement (I) is wrong, (II) is right.
(3) Both the statements are right.
(4) Both the statements are wrong.
- Co-determination is used for :
(1) Collective bargaining (2) Industrial democracy
(3) Industrial action (4) Union leadership
- Statement (I) : Employee leasing is a contractual arrangement in which the leasing company is called Professional Employer Organisation (PEO).
Statement (II) : In employee leasing contract, the leasing company provides employees for non-specialised areas of work.
(1) Statement (I) is correct but (II) is incorrect.
(2) Statement (I) is incorrect but (II) is correct.
(3) Both the statements are correct.
(4) Both the statements are incorrect
- Who among the following relatives of a deceased insured person is not “dependent” under the Employees’ State Insurance Act, 1948 ?
(2) Widowed mother
(3) Legitimate son who has attained the age of twenty five
(4) Widowed daughter-in-law
- Assertion (A) : One of the trends to build a sustainable competitive advantage are innovations and innovations management.
Reasoning (R) : Human Resource Management has to be able to connect innovations with the traditional change management to design a true powerful weapon against competitors in the market.
(1) Both (A) and (R) are correct ; and (R) is the right explanation of (A).
(2) Both (A) and (R) are correct ; but (R) is not the right explanation of (A).
(3) (A) is correct but (R) is incorrect.
(4) (R) is correct but (A) is incorrect
- Which of the following is not a principle of ‘Hot Stove Rule’ ?
(1) Prior Warning (2) Immediate Response
(3) Consistent Action (4) Personal Approach
- In India, tripartite bodies of industrial relations began on the recommendations of which one
of the following commissions ?
(1) Law Commission of India (2) Whitley Commission
(3) National Statistical Commission (4) Kothari Commission
- Assertion (A) : Promotion is a move within the organisation to a higher position that has
greater responsibilities and requires more advanced skills.
Reasoning (R) : Promotion may not involve a raise in status but a hike in salary is a must.
(1) (A) and (R) both are correct.
(2) (A) and (R) both are incorrect.
(3) (A) is correct whereas (R) is incorrect.
(4) (A) is incorrect whereas (R) is correct.
- Match the following and select the code of correct matching:
List – I List – II
(a) Identification of leadership potential (i) Vocational Tests
(b) Finding most suitable area of working (ii) Aptitude Tests
(c) Discovering interest and potential (iii) Intelligence Tests for acquiring skills
(d) Measuring capacity to think, learn (iv) Personality Tests and draw relationships
(a) (b) (c) (d)
(1) (iv) (iii) (ii) (i)
(2) (i) (ii) (iii) (iv)
(3) (iv) (i) (ii) (iii)
(4) (i) (iii) (ii) (iv)
- Which one of the following is a facility to file anonymous complaints?
(1) Juke Box (2) Wide Box (3) Gripe Box (4) Hard Box
- Which of the following is/are not gain sharing plan(s)?
(a) Scanlon Plan
(b) Rucker Plan
(c) Employee Stock Option Plan
(d) Improshare Plan
(1) (c) only
(2) (d) only
(3) (c) and (d) both
(4) (b), (c) and (d)
- In which one of the following methods of performance appraisal, predetermined percentages
of rates are placed in various performance categories ?
(1) Alternation Ranking Method
(2) Forced Distribution Method
(3) Paired Comparison Method
(4) Check – list Method
- Which of the following are tripartite bodies ?
(a) Indian Labour Conference
(b) Standing Labour Committee
(c) State Level Advisory Boards
(1) Both (a) and (b)
(2) Both (a) and (c)
(3) Both (b) and (c)
(4) (a), (b) and (c)
- Which one of the following theories of labour welfare believes that workers are becoming more and more aware of their rights and welfare measures can appease them ?
(1) Philanthropic theory
(2) Placating theory
(3) Public Relations theory
(4) Functional theory
- Which one of the following is not a characteristic of the ‘Hot – Stove Rule’ of disciplinary
(1) Discipline is directed against the act and not against anybody else.
(2) Rules and regulations fore-warn regarding consequences of indiscipline.
(3) Consistency of disciplinary action is certain.
(4) Discipline is personal.
- Which one of the following consists of both vertical sequence of jobs and a series of horizontal opportunities?
(1) Network Career Path (2) Cafeteria Career Path
(3) Transitory Career Path (4) Spiral Career Path
Career paths have historically focused on upward mobility within a particular occupation. One of four types of career paths may be used: traditional, network, lateral, and dual.
- Traditional Career Path—An employee progresses vertically upward in the organization from one specific job to the next.
- Network Career Path—A method of career pathing that contains both a vertical sequence of jobs and a series of horizontal opportunities.
- Lateral Skill Path—Traditionally, a career path was viewed as moving upward to higher levels of management in the organization. The availability of the previous two options has diminished considerably in recent years. But this does not mean that an individual has to remain in the same job for life. There are often lateral moves within the firm that can be taken to allow an employee to become revitalized and find new challenges.
- Dual-Career Path— A career-path method, that recognizes that technical specialists can and should be allowed to continue to contribute their expertise to a company without having to become managers.
- Adding Value To Retain Present Job—Regardless of the career path pursued, today’s workers need to develop a plan whereby they are viewed as continually adding value to the organization. If employees cannot add value, the company does not need them, and much of the evolving work environments cannot use them either.
- Spiral (S) – These type of individuals are not much motivated by power, status but they are driven by learning & knowledge. Unlike SSEs/experts, they are not interested in perfecting their skill or expertise beyond a certain level, once they achieve certain level of success or expertise, they seek new challenges and learning. They are true learners, and they are willing to give up their position of power & status to experience the steep learning curve.
- Linear (L) – This is probably the most familiar and well-accepted career concept, and usually associated with material success. It can be thought of as a career ladder with increasing power, status and money.
- Arrange the following steps of disciplinary actions in correct sequence.
(a) Complaint (b) Issue of charge sheet
(c) Preliminary fact finding (d) Consideration of explanation
(e) Suspension pending enquiry (f) Holding of enquiry
(g) Order of punishment (h) Appeal
(1) (a), (c), (b), (d), (e), (f), (g), (h)
(2) (a), (b), (c), (d), (e), (f), (g), (h)
(3) (a), (e), (b), (c), (d), (f), (g), (h)
(4) (a), (d), (b), (c), (e), (f), (g), (h)
- Who among the following is known for application of Psychology to industry and management?
(1) Thomas Peters (2) Chester Barnard
(3) Mary Parker Follett (4) Hugo Munsterberg
- The Right to strike is a __________.
(1) Fundamental right
(2) Legal right
(3) Right under directive principles of state policy
(4) Social right of employee
- Which one of the following is not an unfair labor practice?
(1) Use of force to prevent a worker from attending work
(2) Staging demonstration at residence of managerial staff members
(3) Damaging property of employer
(4) Going on unauthorized leave
- Who was the founder of Madras Labour Union ?
(1) N.M. Joshi (2) N.M . Lokhande
(3) B.P. Wadia (4) V.V. Giri
- Who said that wages always tend to be equivalent to subsistence level ?
(1) Keynes (2) Ricardo (3) Walker (4) Pigou
- ‘Kanban’ refers to which one of the following ?
(1) Employing sufficient manpower
(2) An ideal state in which production quantities are equal to delivery quantities
(3) Promotion of right people
(4) Both (1) and (3)
Kanban is a scheduling system for lean manufacturing and just-in-time manufacturing. Taiichi Ohno, an industrial engineer at Toyota, developed kanban to improve manufacturing efficiency. Kanban is one method to achieve JIT.
- Which one of the following represents a system where by an employer regularly deducts a portion of employee’s wage to pay subscription fee of trade union?
(1) Check-out (2) Check-in (3) Settlement (4) Check-off
1-The responsibility of the organization to the workers includes –
i-The payment of fair wages
ii- Arrangement of proper training and education of the workers
iii- The installation of an efficient grievance handling system
iv- Welfare of family members
v-The provision of the best possible working conditions
Identify the correct combination –
A –(I ) (II) ( III) and (v), B-(II) ( III ) ( IV) and ( v), C-( i) ( ii) ( iii) and ( iv), D-(I) ( iii) ( iv) and (v)
2—Match the items of List- 1- with List 2
a- Industries Development – ( Regulation Act) —— (i)- 1947
b- Import and Export –Control Act ––(ii) 1948
c- Foreign Exchange –Management Act— ( iii )1951
d- Factories Act –(-iv )1999
Identify the correct combination
Codes a b c d
A(-I) ( III) (IV) ( II),
B-( III) ( I) ( II) ( IV)
C- ( III) ( I) ( IV) ( II),
D-( III) (IV) ( II) ( I)
3—which among the following is not a correct sequential combination
a- Macro Environment —Economic – Environment –National Income –Pattern of Income Distribution
b –Business Environment –Internal –Environment —Business Ethics Payment of Fair Wages
c – Business Environment –External –Environment —Micro Environment — -suppliers
d- Macro Environment –External Environment – Customers – Prospects of Business Development
4–Which among the following is not a correct combination
A -Industrial Policy – 1948
B-Industrial Policy Statement – 1977
C=Industrial Policy Statement – 1980
D- Industrial Policy Statement – 1991
5-When a person transacts with a company on matters which is beyond the power of the company, the person will be governed by the Doctrine of
(A) Management by Exception, (B) Constructive Notice
(C) Indoor Management, (D) Self Management
6–Statement – I : The industrial policy of the Government of India is aimed at increasing the tempo of industrial development. Statement – II : After the New Industrial Policy – 1991, the Balance of Trade for India has always been positive.
Codes : (A) Statement (I) is correct, but (II) is incorrect.
(B) Statement (II) is correct, but (I) is incorrect.
(C) Both Statements (I) and (II) are correct.
(D) Both Statements (I) and (II) are incorrect.
7-Assertion (A) : MBO is effective way of planning and organizing the work. Reason (R) : Employees participate in setting the objectives
(A) Both (A) and (R) are true., (B) Both (A) and (R) are false.
(C) (A) is true, but (R) is false., (D) (A) is false, but (R) is correct.
8-The appropriate sequence of the formation of a company are in the following order
(A) Promotion, commencement of business and incorporation
(B) Promotion, incorporation, capital subscription and commencement of business
(C) Capital subscription, promotion, incorporation and commencement of business
(D) Incorporation, capital subscription, commencement of business and promotion
9-Delegation of authority makes the size of the organization
(A) Smaller organization, (B) Larger organization
(C) Very big organization, (D) It does not affect the size of the organization
10-Match the items of List – I with List – II : List – I List – II
- AITUC i. Indian National Congress
- BMS ii. Socialists
- INTUC iii. Rashtriya Swayamsevak Sangh
- CITU iv. Communist Party of India Identify the correct combination
a b c d
(A) iv iii ii i
(C) iv iii I ii
(D) iv I iii ii
11-Which one of the following is not the purpose of performance-monitoring research
- To provide feedback for evaluation and control
(B) To indicate things that are not going as planned.
(C) To help the organization to plan various activities.
(D) It is required to explain why something went wrong.
(D) Exploratory research
12-The transformation of raw data into a form that will make them easy to understand and interpret, rearranging and manipulating data to generate information is called
(A) Descriptive research
(B) Descriptive analysis
(C) Causal research
(D) Exploratory research
13–Assertion (A) : The span of management at the upper level is generally narrow while at the lower level span is wide. Reason (R) : The task allocated to subordinates at the lower level of management are more specific and precise and thus making supervision easy and simple
Suggest correct code :
(A) (A) is correct, but (R) is wrong
(B) (A) is wrong, but (R) is correct
(C) Both (A) and (R) are correct
(D) Both (A) and (R) are wrong
14-Match the following : List – I List – II
- To check the quality of work i. Speed loss
- To see that work is completed in time ii. Inspector
- To check absenteeism of workers iii. Instruction and check
- To issue instructions regarding methods of work iv. Shop discipline
Select the code:
A b c d
(A ) iii ii I iv
(B) ii I iv iii
(C) ii I iii iv
(D) iv iii I ii
15- F.W. Taylor called “The Military type of Foreman” to
(A) Unity of Command
(B) Span of Control
(C) Delegated Legislature
16- One of the objectives of organizational change is
(A) Increased motivation
(B) Greater innovation
(C) Solving inter-group problems
(D) Changes in an organisation’s level of adaptation to its environment
17- Assertion (A) : Job design relates to the manner in which tasks are put together to form complete job. Reason (R) : The matrix organisation is a project organisation plus a functional organisation
Codes : (A) Both (A) and (R) are true
(B) (A) is true, but (R) is false
(C) (A) is false, but (R) is true
(D) Both (A) and (R) are false
18-HRD as a total system includes the following major sub-systems
- Performance Appraisal
- Career Planning
- Role Analysis
- ABC Analysis
Select the correct answer from the codes.
(A) 1, 2, 3, 4
(B) 1, 2, 3, 5
(C) 2, 3, 4, 5
(D) 1, 3, 4, 5
18-Which of the following is not true about employee grievances
(A) Grievance is a sign of employee’s discontent with job or its nature
(B) Grievance provides a downward channel of communication
(C) Grievance arises only when an employee feels that injustice has been done to him
(D) Grievance can be real or imaginary
19-Which of the following is not a component of Job Analysis
(A) Job Description
(B) Role Analysis
(C) Job Summary
(D) Job Specification
20. The present value of the future contribution of employees is one of the methods of (December- 2013/14, Paper- III, UGC NET)
a. Responsibility Accounting b. HR Accounting c. Social Accounting d. Inflation Accounting
21. Assertion (Ꭺ) Recruitment is positive while selection is negative in its application. (2017/Jan Paper 2)
Reason (Ꭱ) Recruitment aims at increasing the job seekers while selection rejects a large number of unqualified applicants.
- Both Ꭺ and Ꭱ are true but Ꭱ is NOT the correct explanation of Ꭺ
- Ꭺ is true but Ꭱ is false
- Ꭺ is false but Ꭱ is true
- Both Ꭺ and Ꭱ are true and Ꭱ is the correct explanation of Ꭺ
22. Human Resource Planning benefits to an organization are reflected in which of the combination of the following?
- Balance between demand and supply of human resources.
- Non-compulsion on management to assess critically and continuously the employees and personnel policies.
- Duplication of efforts and conflicts are avoided.
- Minimizing the future returns on investment in human resources (2017/January Paper 2)
23. Assertion (Ꭺ) Human Resource planning must always be seen within the strategy making context. Reason
(Ꭱ) Human Resource planning process removed from the realities of the business will be a waste of time. (2016)
- Both Ꭺ and Ꭱ are false
- Ꭺ is false but Ꭱ is true
- Both Ꭺ and Ꭱ are true but Ꭱ is NOT the correct explanation of Ꭺ
- Both Ꭺ and Ꭱ are true and Ꭱ is the correct explanation of Ꭺ