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11.Training does not contribute on
A. Career development
B. Job enlargement
C. Job rotation
D. None
12. Recently Banking service has been regulated under:
A. Industrial Dispute Act, 1947
B. Factory Act, 1948
C. Banking Regulation Act, 1949
D. Insurance Regulatory and Development Authority (IRDA) Act, 1999
13. Which one of the following theories of labour welfare believes that workers are becoming more and more senstive of their rights and welfare measures can appease them?
(1) Philanthropic theory
(2) Placating theory
(3) Public Relations theory
(4) Trusteeship Theory
14. Arrange the following steps of disciplinary actions in correct sequence.
(a) Complaint (b) Issue of charge sheet
(c) Preliminary fact finding (d) Consideration of explanation
(e) Suspension pending enquiry (f) Holding of enquiry
(g) Order of punishment (h) Appeal
Code :
(1) (a), (c), (b), (d), (e), (f), (g), (h)
(2) (a), (b), (c), (d), (e), (f), (g), (h)
(3) (a), (e), (b), (c), (d), (f), (g), (h)
(4) (a), (d), (b), (c), (e), (f), (g), (h)
15. Who among the following is known for application of Psychology to industry and management?
(1) Thomas Peters (2) Chester Barnard
(3) Mary Parker Follett (4) Hugo Munsterberg
Answers: 11-(d), 12- (A), 13-(2), 14- (1), 15- (4)