SMU MBA Solved Paper: Organization Behaviour/Business Statistics/Business Communication

MB0040 – Statistics for Management
1.       Merits & demerits of GM.
2.       Step by step procedure to identify the right statistics for the test.
3.       Explain five important laws of sampling theory.
4.       What are requisites of a good classification? Explain
1.       The sum of Bernouli trial follows _________ distribution.
Poisson                                                                                Geometric
Normal                                                                 Bionomial
2.       ________ is defined as, “the measure of the average relationship between two or more variables in terms of the original units of the data”.
Regression                                                         Statistics
Correlation                                                         ANOVA
3.       The probability that a bomb dropped on a bridge, will hit the bridge is 0.5. Eight bombs are dropped on the bridge. Find the probability that all bombs hit the bridge.
See Solved Problem 4 Page 270
4.       Which of the following is not a type of bar chart:
Multiple                                                               Multiple Ogive
Percentages                                                       Subdivided
5.       The mean of t-distribution is
Zero                                                                       Undefined
Less than One                                                   One
6.       State True of False:
Schedules make respondents record their answers.
A covering letter to the questionnaire brings confidence in respondents.
False, True
7.       Answer to which of the following question is not related to the planning or budgeting exercise?
Where we are?                                                 How did we reach here?
Why we reached here?                                 Where we ought to reach?
8.       The range of standard normal distribution is:
0 to ¥                                                   0 to q
-¥ to +¥                                             -¥ to 0
9.       Interval estimate is a ______of values used to estimate a population parameter.
Set                                                                         Subset
Range                                                                   Pair
10.   The origin of statistics can be traced to
State                                                                     Commerce
Economics                                                           Industry
11.   The totality of all units or individuals in a survey is called Population or Universe.
12.   The Chain Relative of current year is
(Average link relative of current year x Chain relative of previous year) /100
(Average link relative of current year – Chain relative of previous year) /100
(Average link relative of current year + Chain relative of previous year) /100
(Average link relative of current year / Chain relative of previous year) /100
13.   While throwing a die, the events A = {2, 4, 6}, B= {3, 5} and C = {1} are _______.
Dependent                                                         Independent
Equally likely                                                      Mutually exclusive
14.   ______ is an unbiased estimate of the mean of the population from which it was drawn.
Sample C.V.                                                        Sample mean
Population Variance                                       None of the above
15.   Laspeyre’s method is based on fixed weights of the _______year.
Base year                                                            base year price
Current year                                                      Current year price
16.   Which of the following statement is most appropriate:
Nature believed in statistics                        Nature created statistics
Nature believed in variation                      Nature believed in symmetrical variation
17.   ______ can’t be computed if any of the items is zero or negative
Harmonic Mean                                                                Geometric Mean
Arithmetic Mean                                              Mode
18.   The chi-square test is based on
Degrees of freedom                                       Parameters
Frequencies                                                       Number of Observations
19.   State True of False:
Price Index Number is useful to measure the change in purchasing power of currency, real income.
Price Index Number helps the government in formulating wage policy, price policy, taxation and general economic policies.
True, True
20.   State True of False:
Long term movements in time series are called Secular Trend.
Variations that occur within a year are known as Irregular Variations
True, False
21.   Non sampling error include:
Mistakes                                                              Bias
Both                                                                      None
22.   ______________ are called irregular movements:
Random variations                                          Periodic variations
Long Term Growth                                          Long Term Oscillation
23.   State True or False
Tabulation presents the data in a minimum space.
Tabulation is a process of analysis
True, False
24.   Given X= 2.14 (x bar), t=3.012, S=1.29, n=14, than the confidence interval for the population mean is
2.13.18                                                                  1.14.18
1.13.18                                                                  1.12.81
25.   Coefficient of variation in % =
S.D/Mean                                                           (S.D/Mean) x 100
Mean/S.D                                                           (Mean/S.D) x 100
26.   A graph in the form of steps is known as _____________.
27.   When testing for the independence in a contingency table with 3 rows and 4 columns, how many the degrees of freedom will the test statistic have? (Page 408)
5                                                                              6
7                                                                              12
28.   From the central limit theorem, we infer that the mean of the sampling distributions will be ______ the population mean.
Equal to                                                               less than
More than                                                          None
29.   Different method gives different averages which are known as the _________.
30.   Paasche’s price index method is based on current year’s quantities. Current year’s quantities are used as weights.
31.   ________ refers to the size of the standard error of the statistics.
Efficiency                                                            Sufficiency
Bias                                                                        Consistency
32.   _______ is a subset of the sample space.
Event                                                                    Subspace
Random Experiment                                      None
33.   The mean and variance of the “t” distribution are ______ & ________.
0, 1                                                                         0, Greater than 1
Greater than 1, Zero                                       Greater than 1, Greater than 0
34.   Algebraic sum of deviations of a set of values taken from their Arithmetic mean is
Positive                                                                                Minimum
Maximum                                                           zero
35.   Ratio Trend = (original data / trend value) x 100
36.   When the sample size ‘n’ is larger than 30 & Population Standard Deviation is known, then for testing mean the test used is ___________.
T-Test                                                                   z-test
F-Test                                                                   Chi-square test
37.   ________ is a statistical software package that was designed especially for the teaching of introductory statistics courses.
SPSS                                                                      EView
JMP                                                                       Minitab
38.   Multiple bar diagram is a type of ___________.
The diagram which is used to show percentages break down is ________.
Ogives, piechart                                                               Graph, Multiple bar diagram
Barchart, piechart                                            barchart, percentage bar diagram
39.   ________ can be used to measure the type of correlation between two variables.
40.   ________ divides the area under chi-square into two equal portion.
41.   Which of the following is true about the Chi-Square distribution?
It is a skewed distribution
Its shape depends on the number of parameters
42.   Analysis of variance is useful to test _____ equality of variance.
43.   __________ test is carried out based on the result of the earlier test.
Z                                                                              T
Post hoc                                                               Chi-Square
44.   Characteristics of Chi-Square test
Additive property is found in X2 test.
X2 test is based on frequencies and not on parameters.
True / True
45.   State True or False
Large sample size always results in minimising the standard error.
The principles of simple random sampling are the theoretical basis for statistical inference.
True, True
46.   State True or False
F-ratio is always calculated with respect to mean square error.
The F-distribution curve depends on the degrees of freedom.
True, True
47.   State True or False
Mean and standard deviation of Standard normal distribution are ‘1’ and ‘0’.
Mean, Median and Mode coincide in a Normal distribution.
False, True
48.   Mean of binomial distribution is _______
Np                                                                          npq
Np/q                                                                     nq/p
49.   If bxy=0.521 & byx=1.3.92 than r=
0.966                                                                     0.699
0.492                                                                     0.554
50.   A sample distribution is a distribution of a ________
Parameter                                                          Proportion
Mean                                                                    Statistics
51.   Calculate the harmonic mean of 9.7, 9.8, 9.5, 9.4, 9.7 (page 152)
52.   Which of the following property is not a desirable property of a point estimation:
Consistency                        Efficiency
Sufficiency                          Bias
53.   Two or more events are ____________if they have equal chance of occurrence.
Identical                                                               Independent
Equally Likely                                                    Mutually exclusive
54.   Geometric mean of 2,4,8 (Page 146)
MB0039 – Business Communication
1.       Characteristics of communication.
2.       Characteristics of non-verbal communication.
3.       Explain any four types of listening
4.       Explain different types of Corporate Advertising
1.       REDUNDANCIES refer to phrases which contain repetitive or unnecessary words to express the same meaning.
2.       PROXEMICS is the communication term for personal space and distance.
3.       Instant Messaging (IM) is a technology initially designed for having ONE-TO-ONE PERSONAL chat at workplaces.
4.       WIFM stands for WHAT’s IN IT FOR ME
5.       The word memo is a short form for memorandum, which is derived from the LATIN word.
6.       PRESENTATION is an example for oral face to face communication.
7.       Business letters are used primarily to communicate with EXTERNAL STAKEHOLDERS.
8.       seven habits of highly effective people was given by STEPHEN CONVEY
9.       Which among the following is a type of memo format? DEDUCTIVE ORGANIZATION
10.   ELEMENTS are the key words that are used to express the main ideas.
11.   RESEARCH REPORTS are the most complex and the longest of all reports.
12.   UPWARD communication may be defined as information that flows from subordinates to superiors.
1.       Define Organizational change. Identify various forces of change.
2.       Define organizing. Explain various importance of organizing.
3.       BCG Matrix.
4.       Characteristics of leading.
1.       Basic model of change has ______ steps.
2.       Reduction of costs gets ________results through  ________ input through proper planning
Minimum, Maximum                     Maximum, Minimum
Minimum, Minimum                      Maximum, Maximum
3.       People who can get things moving in a team are called
Creator Innovator                            Thruster Organizer
Explorer Promoter                          Assessor Developer
4.       Narrow span facilities close control, close supervision & faster __________
Change, growth, delegation, communication
5.       Two Key components of balanced scorecard are
Financial, Borrowers, Customer, Economy
6.       Based on importance planning can be
Proactive-Reactive, Formal-Informal, Business-Functional, Strategic-Operational
7.       Herzberg’s two factor theory, identifies two factors, they are HYEIGENE & MOTIVATOR factors.
8.       Maslow’s hierarchy of needs has FIVE levels of need hierarchy.
9.       Holland has proposed SIX themes of people & work environment within which all jobs can be classified and it is called
5, 6, 8, 10
10.   Rokeach, in his value survey proposed two set values ie. TERMINAL & INSTRUMENTAL values.

SMU Solved Question Papers/Sample Papers/Model Papers

  • MB0038     Management Process and Organization Behavior
  • MB0039     Business Communication
  • MB0040     Statistics For Management
  • MB0041     Financial and Management Accounting
  • MB0042     Managerial Economics
  • MB0043     Human Resource Management
  • MB0044     Production and Operations Management
  • MB0045     Financial Management
  • MB0046     Marketing Management
  • MB0049     Project Management
  • MB0050     Research Methodology
  • MB0051     Legal Aspects of Business
  • MB0052    Strategic Management and Business Policy
  • MB0053    International Business Management
SMU MBA Marketing Management 
  • MK0010     Sales, Distribution and supply chain management
  • MK0011     Consumer Behavior
  • MK0012     Retail Marketing
  • MK0013     Marketing Research
  • MK0015     Services Marketing and Customer Relationship Management
  • MK0016     Advertising Management & Sales Promotion
  • MK0017     e-Marketing
  • MK0018     International Marketing
SMU MBA in Retail Operation Management 
  • ML0010      Warehousing & Supply Chain Management
  • ML0011      Buying & Merchandising
  • ML0012      Store Operations
  • ML0013      Retail IT Management
  • ML0015      Service Marketing and Customer Relationship Management
  • ML0016      Advertising Management & Sales Promotion
  • ML0017      Mall Management
  • ML0018      Project Management in Retail
SMU MBA in Operation Management 
  • OM0010     Operations Management
  • OM0011     Enterprises Resource Planning
  • OM0012     Supply Chain Management
  • OM0013     Advanced Production and Operations Management
  • OM0015     Maintenance Management
  • OM0016     Quality Management
  • OM0017     Advanced Production Planning and Control
  • OM0018     Technology Management 
SMU MBA in Project Management
  • PM0010      Introduction to Project Management
  • PM0011      Project Planning and Scheduling
  • PM0012      Project Finance and Budgeting
  • PM0013      Managing Human Resources in Projects
  • PM0015      Quantitative Methods in Project Management
  • PM0016      Project Risk Management
  • PM0017      Project Quality Management
  • PM0018      Contracts Management in Projects
SMU MBA in Human Resource Management 
  • MU0010     Manpower Planning and Resourcing
  • MU0011     Management & Organizational Development
  • MU0012     Employee Relations Management
  • MU0013     HR Audit
  • MU0015     Compensation Benefits
  • MU0016     Performance Management & Appraisal
  • MU0017     Talent Management & Employee Retention
  • MU0018     Change Management
SMU MBA in Finance Management
  • MF0010      Security Analysis & Portfolio Management
  • MF0011      Mergers & Acquisitions
  • MF0012      Taxation Management
  • MF0013      Internal Audit & Control
  • MF0015      International Financial Management
  • MF0016      Treasury Management
  • MF0017      Merchant Banking & Financial Services
  • MF0018      Insurance and Risk Management
SMU MBA in Information System Management 
  • MI0033       Software engineering
  • MI 0034      Database Management Systems (DBMS)
  • MI0038       Enterprise Resource Planning (ERP)
  • MI 0039      E-COMMERCE
  • MI0040       Technology management
  • MI 0041      Java and Web Design
SMU MBA in Banking Management 
  • MA0036     Financial systems and commercial banking
  • MA0037     Banking related laws and practices
  • MA0039     RETAIL Banking
  • MA0041     Merchant banking and financial services
  • MA0043     Corporate banking
  • MA0044     Institutional Banking
SMU MBA in Total Quality Management
  • QM0010     Foundation of Quality Management
  • QM0011     Principles and Philosophies of Quality Management
  • QM0012     Statistical Process Control and Process Capability
  • QM0013     Quality Management Tools 
  • QM0015     ISO / QS 9000 Elements
  • QM0016     Managing Quality in the Organization
  • QM0017     Quality Management Systems
  • QM0018      Quality Development Methods
SMU MBA in International Business 
  • IB0010       International Financial Management
  • IB0011       International Marketing
  • IB0012       Management of Multinational Corporations
  • IB0013       Export-Import Management
  • IB0015       Foreign Trade of India
  • IB0016       International Logistics & Distribution Management
  • IB0017       International Business Environment & International Law
  • IB0018       Export-Import Finance